Nilex Social Media ®
Nilex Social Media® is specially developed platform for managing content from social media.
It can be used for creating, generating and sharing content, building connection with customers, mapping users and social media data control. This toolkit includes special rule management engine for intelligent fetching of desired information. Purpose of Nilex Social Media is to be an instrument for finding relevant information from social networks in order to increase business success.
Main advantage of using this product refers to integration social monitoring manager with case handling management which directly allows wider use of this solution.