IT Service management tools
To be able to catch up with the demands of your clients, make them satisfied and on other hand to manage growth of your business, you need to control a lot of processes and information every day.
Recording all the equipment in your organization, detailed configuration of every computer, software applications used, time needed for every employee from IT department to solve problem as well as number of incidents that are solved every day in your organization – takes a lot of time and energy.
So there comes Nilex IT Service Management, as comprehensive solution that supports business processes in organizations. By purchasing the software, Nilex will provide tool that will save the time in resolving incidents and help to improve the quality of your services. The quality of Nilex ITSM system is confirmed by PinkVerify ITIL certification as well as Serview certification.